Welcome to the Totally Rad Help Desk. Got a question? You can ask us with the link over there on your left. There's also a lot of great info in our Knowledge Books, and you might even find the answer you're looking for over there. We'll do what it takes to make it right!
If you are contacting us because you need to re-download your product - you can now access all of your purchases in our store at www.gettotallyrad.com/cart. Login with the email you used to purchase your product, and head to the Order History section to download anything you've purchased in the past.